Privacy Policy
Last updated: March 2026
Kent Floors & Decor (“We”, “Us”, or “Our”) is committed to protecting the privacy of visitors and customers. This Privacy Policy describes our policies and procedures regarding the collection, use, disclosure, and protection of your personal information when you visit our website, submit inquiries, or interact with our services. It also explains your rights and the applicable laws that protect your data.
By using our website or submitting information through our forms, you agree to the collection and use of your information in accordance with this Privacy Policy. We comply with the Data Privacy Act of 2012 of the Philippines and its implementing rules and regulations.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
Company refers to Kent Floors & Decor, located at 1F JTKC Building, 2155 Chino Roces Avenue, Makati City, Philippines.
Cookies are small files stored on your device to track your browsing activity on our website.
Country refers to the Philippines.
Device means any device capable of accessing the website, such as a computer, tablet, or mobile phone.
Personal Data / Personal Information refers to any information that identifies or can identify an individual.
Service refers to the Kent Floors website at www.kentfloorsph.com.
Service Providers are third-party companies or individuals who help operate the website, analyze usage, or provide services on our behalf.
Usage Data refers to data automatically collected when you use the website, such as pages visited, IP address, and device information.
You refers to any individual visiting or using our website or submitting inquiries.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information you provide when submitting inquiries or contacting us, including but not limited to:
Name
Email address
Phone number
Address or location (optional)
Usage Data
We may also automatically collect information about your interaction with the website, including:
IP address
Browser type and version
Pages visited and time spent
Device type and operating system
Other diagnostic data
When you access our website via mobile devices, we may also collect device-specific information such as device ID, operating system version, and mobile browser type.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to analyze website activity and improve user experience. These include:
Essential Cookies: Required for core website functions.
Functionality Cookies: Remember preferences such as language and display settings.
Analytics Cookies: Collect aggregated, anonymous information to understand trends and improve services.
We may use third-party tools such as Google Analytics and Meta Pixel to analyze website usage and improve our services. These tools may collect information including pages visited, time spent on the site, and user interactions.
You can control cookies through your browser settings. However, disabling cookies may limit some features of the website.
Use of Your Personal Data
We may use your information for purposes including:
Responding to inquiries and requests
Providing quotations and coordinating product orders
Communicating via email, phone, SMS, or Viber regarding inquiries and services
Sending news, promotions, and information about similar products or services (unless you opt out)
Improving our website, services, and marketing campaigns
Complying with legal obligations or protecting our rights
Consent via Forms:
By submitting your information through our website forms, you consent to the collection and use of your data as described in this Privacy Policy.
Sharing Your Personal Data
We do not sell your data. We may share information in the following situations:
With Service Providers: To help analyze website usage, provide services, or perform administrative tasks.
With Business Partners: To offer related products, services, or promotions.
For Legal Obligations: To comply with laws, protect our rights, or defend against claims.
With Your Consent: If you provide explicit permission.
Retention of Your Personal Data
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
Inquiry data: up to 24 months
Usage and analytics data: up to 24 months
Support tickets and correspondence: up to 24 months for quality assurance and follow-up
After these periods, data is securely deleted or anonymized. In some cases, data may be retained longer to comply with legal obligations or resolve disputes.
International Transfers
Your information may be processed in offices or by service providers located outside the Philippines, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data during international transfers.
Security of Your Personal Data
We take commercially reasonable steps to protect your personal information. However, no online transmission or storage system is 100% secure. We cannot guarantee absolute security.
Links to Other Websites
Our website may include links to third-party websites. We are not responsible for their privacy practices or content and recommend reviewing the privacy policies of any external websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last updated” date will be revised. We recommend checking this page regularly to stay informed of any changes.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Email: sales@kentfloorsph.com
Phone: (02) 8813 8943 | 0917 813 8944
Address: 1F JTKC Building, 2155 Chino Roces Avenue, Makati City, Philippines